Our Policy

 

RULES AND REGULATION

 

1. Guests are kindly requested to produce Passports with valid entry / exit visa or your identify card (for Vietnamese citizens) to the reception for check-in formalities. Each guest is required to submit your own official identification documents.

 

2.The hotel shall only be responsible for any of your valuable and money entrusted to the reception and having receipt. Please do not leave valuable items unattended in your guest room, function of meeting room, or the Hotel’s restaurant, lounge or lobby, Complimentary safety deposit boxes are available in Front Desk.

 

3.It is strictly forbidden to bring weapon, explosive, inflammables, narcotics (drug), prohibited goods, animals, bulky assets in to the Hotel.

 

4.We do have breakfast and laundry services. It is 6:30AM to 09:30AM for breakfast; you are kindly requested not to do any cooking and laundry in the room

 

5.Pleased make sure your room’s door and window are locked and no lighting .Your room key must be returned to the Receptionist before leaving the hotel. Any lost and damaged key will be charged accordingly.

 

6.Guests are not allowed to move furniture and equipments from one room to another. They will liable to indemnify the Hotel at current prices for any losses, breakages or damages caused to assets.

 

7.Guests are neither allowed to interchange rooms, guest are kindly requested to receive all visitors in the Hotel reception area , and not in the rooms, to let another have to use of their rooms or to share it with more people. Couples not officially married, are kindly requested to rent separate rooms.

 

8.Check-in time is 14:00PM. Check-out time is to be notified to the reception 1 hour in advance. Check-out time is 12:00AM. Late check-out will be charge 50% of room rate and after 06:00PM an extra full day charge will be applied. Long-time stay Guest are kindly requested to settle payment every 05 (five) days.

 

9.The Hotel accepts payment in the form of cash or credit card. No personal or traveler’s cheques  are accepted. If guests select to make payment by credit card, 3 % of the bank fee will be charge and we kindly request settlement at least 2 hours before check-out time.

 

10.It is our hope that all guests will accept and comply with the above listed Hotel regulations. At the reception, we strive to meet the needs of our Cherished guests, and to make sure that your stay with us is pleased and enjoyable. We hope that guest will join us in establishing and maintaining a clean, safe, and comfortable environment for all.