Frequently asked questions

Q. Why should I choose this hotel?

A. Because of its perfect location, elegant boutique design, state-of-art facilities, outstanding service by professional team of staff and management.

Q. Can I leave the luggage at the hotel when I am traveling?

A. Yes, the hotel offer luggage storage service free of charge.

Q. How can I secure my advance booking?

A. We requires 30% of the total amount as deposit or 1 room night at least. The balance will be settled upon your arrival. After receiving it, we proceed all the bookings and send you final confirmation soonest.

Q. Should I book the tours that I like in advance?

A. Yes, it is highly recommended, especially in the peak holiday season to secure best places on board, train, in hotel and its affiliates.

Q. How can I contact the hotel?

A. Yes, via our official website –

Q.Before you go

A.The hotel is conveniently located in the heart of historic Hanoi Old Quarter, 53 Thuoc Bac Street, Hoan Kiem District, a great location which allows you to conveniently explore and connect to our charming ancient city over 1000 years of existence. Only few minutes walking from the hotel and you can capture the magnificent view of legendary Hoan Kiem Lake and bustling Dong Xuan market, while surrounding shopping area, cafés and restaurants are just right on your doorstep. You enjoy easy access to the city's major shopping & business centers, sightseeing & entertainment venues and tourist attractions such as Ba Dinh Square, Thang Long Imperial Citadel, Ho Chi Minh Mausoleum, Ho Chi Minh Museum, Temple of Literature, Vietnam Museum of Fine Arts, Opera House, History Museum, etc., and only 40 minutes by taxi to Noi Bai airport and 10 minutes to the Railways station.